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Hear from our happy customers

Dileep

30

I've been buying from PlatinumRx for a year, saved big on branded medicines with huge discounts. Highly recommend

Pawan Kapoor

56

I've been ordering from PlatinumRx for 5-6 months and saved a lot and the app has really helped me manage my healthcare expenses.

Sreenivasulu Mummadi

72

Reduced my diabetes and blood pressure medication costs by 50% by switching to substitutes. The purchasing process is easy and transparent.

Sanjay Patel

51

PlatinumRx saves me ₹1800/month on BP meds with genuine products and timely delivery. As a heart patient, I'm a loyal customer for life!

Ajay Gupta

56

PlatinumRx cut my medical costs by 60%. Switching to substitutes was the best decision—now it’s my family’s first choice.

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Frequently asked questions

What is meant by generic medicines?
Generic medicines are medicines that have the same active ingredients, strength and effectiveness as branded medicines but are sold under their chemical name, usually at a lower price.
Is online medicine delivery safe?
Yes. At PlatinumRx, we ensure that every medicine is authentic, temperature-controlled and securely packed, making online medicine delivery as safe as buying from a local pharmacy.
Is a prescription mandatory for placing an order?
Yes, you need a prescription for prescription-only drugs. For OTC and wellness products, no prescription is needed to buy medicine online. Uploading prescriptions helps us maintain compliance and patient safety. If you do not have a valid prescription, we can connect you to a medical professional to authenticate your medicine requirements.
What is the difference between branded and generic medicine?
Both are equally effective. Branded medicines are marketed under a company's name, while generic medicines contain the same ingredients at more affordable prices. They are available in most generic medicine stores and online medicine delivery apps.
How is PlatinumRx able to offer medicines at competitive prices?
PlatinumRx ensures affordability by sourcing medicines directly from manufacturers, thereby eliminating the need for middlemen. Additionally, it offers high-quality generic medicines from leading brands, enabling customers to access the same trusted formulations at a more budget-friendly rate.
How do I find generic medicine near me?
You can simply search for your prescribed medicine in the app search bar. PlatinumRx automatically suggests substitutes approved by regulators to make ordering generic medicines online easier.
Is it safe to buy generic medicine?
Yes, generic medicines are clinically approved, prescribed by doctors and widely used and available at generic medicine stores and online medicine delivery apps.
Can I do real-time tracking if I order medicine online?
Yes, PlatinumRx provides live tracking so you can follow your online medicine order until it reaches your doorstep.
How long does delivery take if I order medicine online?
Most of the medicine orders are delivered within 24 to 72 hours. However, the delivery time depends on your location and product availability.
Does PlatinumRx provide home delivery of medicines?
Yes. When you order medicine online with PlatinumRx, we commit to a safe doorstep delivery of your medicine.
Can I order medicine online on Cash on Delivery from PlatinumRx?
Yes. You can avail cash on delivery for most of your orders for free medicine delivery with PlatinumRx.
What is a substitute in medicine?
A substitute is a generic or alternative medicine with the same active ingredients as a branded one, ensuring the same treatment outcome at a lower cost.
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